Frequently asked questions
Depending on the estimated number of clients connecting to the server.
SMALL plan supports up to 40 connections simultaneously.
MEDIUM plan will suit you if you need to connect up to 80 users.
LARGE plan is capable of withstanding up to 180 connections.
If you need to connect more, use extra instances on AWS.
c5.9xlarge - up to 200 SRT connections
c5.12xlarge - up to 275 SRT connections
c5.18xlarge - up to 400 SRT connections
There is also an option to connect unlimited number of clients. To do this, configure the built-in AWS auto-scaling feature to maintain consistent predictable performance.
Read more about auto-scaling here: https://aws.amazon.com/autoscaling/?nc1=h_ls
You only pay for an hour of actual server usage. I.e, for when your instance is in "started" mode.
Once the instance is stopped, you will not be charged for the software or the server. However, there will be a small HDD usage fee (within $2-5 per month).
For maximum savings, we recommend terminating the instance (Terminate). In this case, AWS will not charge anything.
However, in this case, the servers and personal data you have saved will be deleted. You'll need to re-create SRT servers to use them again.
SRT Server is available in 28 regions around the world. We recommend using the one that is closest to the geographic location of your publishers and recipients.
For USA - US East 1 (N. Virginia) | US East 2 (Ohio) | US West 1 (N. California) | US West 2 (Oregon)
For Canada - CA Central 1 (Quebec)
For Russia - depending on the location, EU North 1 (Stockholm) or EU Central 1 (Frankfurt) is optimal. For Far East, AP Northeast 1 (Tokyo) is optimal.
Full list of available Callaba SRT Server regions:
AF South 1 (Cape Town)
AP South 1 (Mumbai)
EU West 3 (Paris)
EU North 1 (Stockholm)
EU West 2 (London)
EU South 1 (Milan)
EU West 1 (Ireland)
Asia Pacific (Osaka-Local)
AP Northeast 2 (Seoul)
AP Northeast 1 (Tokyo)
Middle East (Bahrain)
CA Central 1 (Quebec)
SA East 1 (Sao Paulo)
AP East 1 (Hong Kong)
AP Southeast 1 (Singapore)
AP Southeast 2 (Sydney)
EU Central 1 (Frankfurt)
US East 1 (N. Virginia)
US East 2 (Ohio)
US West 1 (N. California)
US West 2 (Oregon)
After you have created an SRT server, a Publisher URL will be generated for you. At the end of the URL there will be a stream ID some-stream. You can set it uniquely with an arbitrary string, for each publisher:
some-stream-00001 or some-stream-00002 and so on. You can also connect listeners of the Receiver URL stream in the same way. Correct the link to the appropriate some-stream-00001 or some-stream-00002 and so on.
No. We do not have access to your transmitted data or servers.